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    • BUSINESS |
    • Personal Finance
    • May. 13, 2013

    Squeaky wheel still gets results

    Got a gripe? Whether it's a faulty cellphone, a cranky washing machine or a designer dress that falls apart, inevitably something goes wrong with something you've bought. What do you do?

  1. O’Connor: College graduates getting a B.A. in IOUs

    It's commencement season, which is the time when middle-aged crabs like me offer our sage wisdom to you, our graduating young 'uns. We do this not only out of a sense of duty but also because we are deluded enough to think you might pay attention.

    • May. 13, 2013
    • BUSINESS
    • Personal Finance

    Coupons suffer paper cut as use falls

    The number of coupons used by Americans to stock their pantries plummeted in 2012, down 17 percent. After surging during the Great Recession, the old-fashioned savings tool seems to have lost favor among consumers. Or has it?

    • May. 13, 2013
    • BUSINESS
    • Personal Finance

    Bidding wars among real estate trends this spring

    Homeowners who endured years of declining home values will discover that the game has changed in their favor this spring. Low mortgage rates are attracting more buyers.

    • May. 13, 2013
    • BUSINESS
    • Personal Finance

    Penney’s tries to get back into the game

    It's probably been a long time since you shopped at J.C. Penney. That's the case for most of us. But for the sake of its employees and shareholders, it needs to figure out how to bring buyers back. And soon.

    • May. 13, 2013
    • BUSINESS
    • Personal Finance

    Tips for job-seeking college grads

    For new college graduates, competition for top jobs is fierce. But parents and other veteran employees with workplace experience can help by sharing their knowledge.

    • May. 13, 2013
    • BUSINESS
    • Personal Finance

    Study: Mortgage deduction rates vary widely

    The mortgage interest deduction, widely viewed as a tax break for a broad slice of middle-class America, benefits the residents of some states far more than others, according to a new report by the Pew Charitable Trusts.

    • May. 13, 2013
    • BUSINESS
    • Personal Finance

    Politely decline when boss pushes spouse’s diet supplements

    Q: The head of our department has been pressuring employees to purchase products from her husband, who recently began selling diet supplements through a multilevel marketing company.

    • May. 13, 2013
    • BUSINESS
    • Personal Finance

    Time for kids to give back to quash debt

    Q: I am 59 years old and about $25,000 in debt. My bank account has a negative balance of $800. I fell into this mess by helping family, and now I'm wondering how to get out. I don't make enough to cover all my bills, and most of the time, I can't even afford groceries. I work 30 hours a week. Because I have to work a variety of schedules, I can't get another part-time job. I hide it from my grown-up kids because I'm ashamed, and I don't want them to find out.

    • May. 6, 2013
    • BUSINESS
    • Personal Finance

    One person’s treasure is another’s junk

    Through her Pembroke Pines, Fla.-based company, Sandy Tavarez advises people on spring cleaning with a financial finish: garage and estate sales. Her job has many challenges, but chief among them, she says, is helping people become realistic about the dollars their belongings will fetch.

  2. O’Connor: A vintage problem: What to give mom?

    Mom is back! After a significant drop-off during the Great Recessepression, Mother's Day spending is set to jump by 11 percent this year, according to a new survey by the National Retail Federation, which averages out this year's spending to $168.94 per person.

    • May. 6, 2013
    • BUSINESS
    • Personal Finance

    Don’t accept job offer on the spot

    It's not something that happens often in this tough job market. But if you are in the fortunate position to be offered a position on the spot, you still should think a few things over before making a final decision.

    • May. 6, 2013
    • BUSINESS
    • Personal Finance

    Buffett’s Berkshire meeting may set tone for Wall Street

    The tone of Wall Street in the week ahead will be set from a convention center in Middle America even before the opening bell Monday. When the world's highest-profile long-term investor spends his weekend eating Dilly Bars and pontificating about elephants, it has the potential to move the market.

    • May. 6, 2013
    • BUSINESS
    • Personal Finance

    Homebuyers spring into action before interest rates, prices rise

    If you want to sell your home this spring, prepare for pent-up buyer demand. Spring might be an even livelier selling season this year because homebuyers want to act before interest rates or home prices rise.

    • May. 6, 2013
    • BUSINESS
    • Personal Finance

    High youth unemployment hurts teens and industries

    Jobs for teenagers and even young adults are scarce nearly four years after the official end of the Great Recession. It is a trend that has some researchers ...

    • May. 6, 2013
    • BUSINESS
    • Personal Finance

    Stores tap celebs to woo youths

    Sixteen-year-old Gabriel Aguilar, of Chicago, an avid shopper, prefers to patronize specialty shops such as Urban Outfitters or Forever 21 for party and hang- ...

    • May. 6, 2013
    • BUSINESS
    • Personal Finance

    Rates for student loans to double July 1

    Now would be a good time to watch interest rates — and Congress — if you're planning on tapping into the federal student loan program to send your ...

    • May. 6, 2013
    • BUSINESS
    • Personal Finance

    Job seeker shouldn’t let firing overshadow 30-year work history

    Q: Six months ago, I was fired from a company where I worked for two years. My co-workers were a tight clique of women who blamed me whenever something went ...

    • May. 6, 2013
    • BUSINESS
    • Personal Finance

    Debt adviser: Judgments enforceable for 10 years or longer

    Q: I have a judgment and collections account on my credit report for an old debt. The collections account is scheduled to expire from my report in September. ...

  3. O’Connor: Prune finances while waiting for spring thaw

    While we’re waiting for the daffodils to defrost, we must as well get in the seasonal mood with a little spring cleaning. And just like the floors and windows, ...

    • Apr. 29, 2013
    • BUSINESS
    • Personal Finance

    The truth about five financial myths

    From retirement to saving to paying off debt, our modern-day money worries are many. But some of that concern is fueled more by rumor than reality.

    • Apr. 29, 2013
    • BUSINESS
    • Personal Finance

    Tips to set sail on a dream cruise

    Recent images of a cruise ship limping back to port after an engine malfunction didn't do the cruise industry any favors heading into the summer vacation ...

    • Apr. 29, 2013
    • BUSINESS
    • Personal Finance

    15-year mortgage rate hits record low 2.61%

    The average U.S. rate on the 15-year fixed mortgage fell last week to its lowest level on record, making refinancing and home-buying more attractive to those ...

    • Apr. 29, 2013
    • BUSINESS
    • Personal Finance

    Big-box stores add financial services to inventory

    Washington — Need to refinance your mortgage? Just put it on your shopping list next time you visit Costco, alongside the jumbo paper towels and the 6- ...

    • Apr. 29, 2013
    • BUSINESS
    • Personal Finance

    Wealth gap: Generations X and Y poorer than parents, study finds

    For young people today, the American dream of working hard, saving money and becoming richer than their parents may be out of reach, according to a recent ...

    • Apr. 29, 2013
    • BUSINESS
    • Personal Finance

    New 401(k) fee-disclosure rule impresses few

    Nearly eight months after taking effect, the federal government's 401(k) fee-disclosure mandate, designed to help workers and their employers better understand ...

    • Apr. 29, 2013
    • BUSINESS
    • Personal Finance

    Debt adviser: Credit report marks settled debt as ‘past due’

    Q. In the aftermath of my divorce and unemployment in 2009, I was unable to keep up with payments on about $9,000 of credit card debt. Eventually, I settled ...

    • Apr. 29, 2013
    • BUSINESS
    • Personal Finance

    Have answers for tricky job interview questions

    Where do you hope to be in three years? Aren't you overqualified for this position? Job seekers likely to face tough interview questions can practice certain ...

    • Apr. 29, 2013
    • BUSINESS
    • Personal Finance

    Don’t tolerate boss’s cycle of verbal abuse even if you must quit

    Q. The verbal abuse that I receive from my boss has been escalating for several years. About once a week, he begins shouting, cursing and banging on my desk. ...

    • Apr. 29, 2013
    • BUSINESS
    • Personal Finance

    Fed Reserve to weigh cost benefit of fiscal stimulus plan

    There is little that is riveting about a cost-benefit analysis. Still, we perform them all the time without applying such a formal, academic-sounding name to ...

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