How COVID-19 made hotel housekeeping more difficult — and disgusting

Hugo Martin
Los Angeles Times

Cristina Velasquez has cleaned up almost every imaginable mess during her 21 years as a hotel housekeeper, but the scene awaiting her when she opened the door to a room at the Hilton Garden Inn in Hollywood a few months ago still haunts her.

As she stepped in, she was hit with what smelled like dead animals and the sight of blood on the bedsheets. Lots of blood. Also, maggots and hypodermic needles. Velasquez reported it to her manager, who merely told her to clean it up as fast as possible. She was on a tight schedule. There was no time to investigate.

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