Lincoln to offer pickup, delivery on all models

Michael Martinez
The Detroit News

Lincoln Motor Co. on Tuesday said it will become the first luxury automaker to add a standard pickup and delivery service on all of its nameplates.

When a customer’s vehicle needs dealer service, Lincoln Service Valet will pick up the vehicle at an agreed location, provide a loaner car, and take it in for service. Once the work is done, Lincoln will wash the car and return it to the customer wherever they want.

“Lincoln Pickup and Delivery service revolves around complementing our luxury vehicles with outstanding luxury experiences,” Andrew Frick, Lincoln North American director of sales and services, said in a statement. “This kind of Quiet Luxury provides an exclusive and personally crafted service experience that enhances their lifestyle and saves them what is a true luxury item — their time.”

The automaker has been offering the service with a limited amount of dealers since 2015.

The standard pickup and delivery service will launch this fall with Lincoln’s flagship Continental sedan. Lincoln has said pricing on the new full-size sedan will start at $45,485.

Following the launch of the Continental, the service will expand to all other 2017 Lincoln nameplates.

“Our dealers view this as a way to differentiate the client experience for Lincoln owners,” Frick said. “No matter what Lincoln vehicle clients have from our portfolio, they have the peace of mind of getting that vehicle to and from service at a location of their choice, with a complimentary Lincoln loaner in order to maintain their busy schedules.”

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