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The Detroit Police Department’s radio communications system overheated and shut down early Monday morning before it was restored.

911 service was not affected, the department said in a statement.

While DPD has “several fail safe measures in place that should have prevented such an issue from occurring,” technological issues compromised those redundancies, the statement said. The issue originated from a tower malfunction that caused the main server to overheat at about 2:20 a.m.

There was a two-hour period when officers were dispatched to seven Priority 1 runs by way of their personal cellphones. “All of which were handled in a timely and safe manner,” the statement said.

In a statement, police chief James Craig said “We would like to reassure our citizens that there is no priority higher to us, than their safety and trust in their Police Department. We will continue to work diligently to improve our technology to better assist us in responding to the needs of our citizens.”

jdickson@detroitnews.com

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