Opinion: Facebook trustbusters motivated by partisan politics, not consumer protection
Channeling the spirit of Theodore Roosevelt and nostalgia for the early 20th century Progressive Era, the latest bad idea being circulated in elite circles is to use the trust-busting power of the federal government to break up the social network Facebook.
The idea has been promoted by such Democratic politicians as Sens. Elizabeth Warren and Amy Klobuchar, and Republicans like Sen. Ted Cruz. Even Chris Hughes, a Facebook co-founder, has hitched his wagon to the idea, as expressed in his now infamous New York Times op-ed.
But let’s not kid ourselves. We’re not dealing with a corporate monopoly akin to Standard Oil, U.S. Steel or even Microsoft. We’re talking about social media websites and services available on the open web.
No one is forced to use these platforms, and are very free and cheaply able to create their own. This is not a monopoly in the literal sense, or even a figurative one.
There are already plenty of competing social networks that people use for a host of services. Whether it’s Snapchat, Reddit, Pinterest or Twitter, there are plenty of services where people connect with friends and share information. Facebook just happens to have “clued in” to the needs of the greatest numbers of consumers. Does that warrant government intervention? No.
Let’s be clear: The internet is the ultimate playground for consumer choice. Government attempts to intervene and regulate based on political considerations, however, will only restrict consumer choice and deprive us of what we’ve thus far enjoyed.
No doubt, some actions by the company have been egregious and they’ll be rightfully punished. The Federal Trade Commission’s expected $5 billion fine on Facebook because of its mishandling of data and consumer privacy is a good first step.
But the movement calling on federal regulators to use their power to break up the company reeks of partisan politics.
Democrats are incensed that users on the platform may have been persuaded to vote for Donald Trump in the 2016 election due to an impressive outreach effort by the Trump campaign (not to mention alleged Russian front groups). Republicans, on the other hand, decry Facebook’s liberal-heavy moderation that has specifically targeted conservative pages and posts. Its censoring of a post citing the Declaration of Independence because it was considered “hate speech” is just one example.
But from what we’ve learned from Twitter CEO Jack Dorsey and other tech elites, banning individuals or pages are highly complex decisions made by thousands of moderators who follow an internal set of guidelines, whether at YouTube, Twitter or Facebook. The investigative article published on the Verge about Facebook moderators’ workload and stress while removing bad content from the platform speaks to that.
Despite these follies, the overwhelming majority of users are happy with their profiles. They’re able to connect with friends and family around the world, and share images and posts that spark conversations. Millions of small businesses, artists, and even news websites are dependent on these platforms to make their living.
Using the force of government to break apart businesses because of particular stances or actions they’ve taken, all legal under current law, is highly vindictive and will restrict the ability for ordinary people like myself or millions of other consumers to enjoy the platforms for which we voluntarily signed up.
We should hold these platforms accountable when they make mistakes, but not tip our hand to invite the federal government to determine which sites or platforms we can click on.
The government’s role is not to pick winners and losers. It’s to ensure our rights to life, liberty and pursuit of happiness, as the Declaration of Independence states. Let’s not use temporary partisan politics to determine the fate of online services and platforms from which we all enjoy and benefit.
Yaël Ossowski is a consumer advocate and deputy director of the Consumer Choice Center. He wrote this for InsideSources.com.